We were very happy with our property and had a great stay. However, we were extremely disappointed upon checkout when asked to pay an extra per night for an additional bed for a 3 year old child. When we booked the property we were very clear in stating the number of adults (4) and children (3). The booking showed this number of adults and children and gave us a price for this, it therefore came as a great surprise to be asked to pay extra for our booking, we should have been told of this additional cost when booking not at check out time.
Additionally, when we arrived there were not enough beds and we had to call reception to organise another bed. We still feel strongly that the additional cost should not have been charged and that we should get this money back.
Book Quay West Resort Magenta Shores, or The Entrance North Accommodation and Hotels.
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